I'm not the only one facing issues here. The customer support is terrible, and I'm still waiting for any update about my mattress ordered on November 21, while my son sleeps on the floor in our new home. The company's responses are always the same: "we're sorry, how frustrating," yet there's no solution. If you want timely delivery as promised, I would advise against ordering from this company.
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Helping you to live well slept.
At Ecosa, we believe good sleep is the foundation of a great life. So, since 2015, we’ve been creating thoughtful products to transform yours. Enabling you to do more, dream more and be more – while treading lightly on the planet.
With head offices in Melbourne, Hong Kong and Japan, Ecosa is now available online in five countries.
Through our charity partnerships, we're focused on giving back and doing good. We source the wood for our bed bases from sustainable plantations, donate all returns to charity, and sponsor homeless initiatives to ensure everyone has the same chance at a great night's sleep.See more
