I ordered a sofa bed for Christmas, with a delivery date set for the 11th. I then received an email from the courier indicating a delay until the 18th. Now it's the 22nd, and our guests are forced to sleep on the sofa, not the one I ordered which still hasn't arrived. I've received no responses to my emails, phone support is unavailable, and there’s no live chat option either. Very unhappy with the service.
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Helping you to live well slept.
At Ecosa, we believe good sleep is the foundation of a great life. So, since 2015, we’ve been creating thoughtful products to transform yours. Enabling you to do more, dream more and be more – while treading lightly on the planet.
With head offices in Melbourne, Hong Kong and Japan, Ecosa is now available online in five countries.
Through our charity partnerships, we're focused on giving back and doing good. We source the wood for our bed bases from sustainable plantations, donate all returns to charity, and sponsor homeless initiatives to ensure everyone has the same chance at a great night's sleep.See more
