My delivery date was altered, and I genuinely did not request a change. When the day arrived, there was no bed delivered. I reached out via live chat, and they insisted I had postponed the date by two days! Why would I choose to sleep on the floor for an extra two days? There were no beds available for local pickup, and no alternative delivery dates offered, so the customer service was completely unhelpful. I don't even have the bed yet and already regret opting for the 'cheaper' choice.
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Helping you to live well slept.
At Ecosa, we believe good sleep is the foundation of a great life. So, since 2015, we’ve been creating thoughtful products to transform yours. Enabling you to do more, dream more and be more – while treading lightly on the planet.
With head offices in Melbourne, Hong Kong and Japan, Ecosa is now available online in five countries.
Through our charity partnerships, we're focused on giving back and doing good. We source the wood for our bed bases from sustainable plantations, donate all returns to charity, and sponsor homeless initiatives to ensure everyone has the same chance at a great night's sleep.See more
