edenfantasys.com

4.9
4.9 Based on 1.0K reviews

Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for ne...

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Amanda Miller
Customer Service Useless

I'm pretty sure this company is not actually in the U.S. because I just spent the morning arguing with a customer service representative as to whether New Mexico is part of the contiguous U.S. They refused to look into why I was getting charged international shipping and just claimed that USPS considers NM a remote area even though, if the company was ACTUALLY headquartered in GA, then we would be closer to them than a number of states. Agent did not seem interested in calling USPS or even looking at a map, instead simply repeating the lie that it's not their fault, totally USPS. Thought I'd try their Facebook page and it says it's maintained by somebody in Moldova which sounds right to me since they don't want to call USPS and they don't know states.Edit: updated review to 3 stars because I appreciate that they were willing to look into the problem but I don't think it should have required posting a negative review to get it looked at.

3
Date of experience: Mar 28, 2022

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Business Details

  • Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for new and exciting new products to satisfy all your fantasies and desires. Every sex toy is tested and reviewed by our experts and our customers. We are a community of sex-positive, sex-loving, sex-inclusive, sex-progressive, and sex-affirming.See more

  • email customerservice@edenfantasys.com
  • call +17706041352
  • language https://www.edenfantasys.com

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