edfenergy.co.uk

1.5
1.5 Based on 101 reviews

...

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Jenny Brooks
Supportive Customer Assistance

Energy providers may not be the most favored at the moment, and I expect this trend to persist for a while. This review does not address pricing or other concerns; instead, it focuses on my interaction with the customer service. I needed to verify some details about my tariff. I was fortunate to connect with a representative who exceeded my expectations by gathering all the necessary information. Their thoroughness was impressive, and I appreciated their friendly yet professional demeanor, which made the experience both straightforward and informative.

4
Date of experience: Jan 12, 2026

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