I wouldn't join EDF again if they paid me. They don't even seem to have a complaints dept now so you just go round in a circle. Their ineptitude and unwillingness and Customer service line is inefficient and just shocking. Tells you all just how valuable you are to them. I have been contacting them since 7th July and still no real customer service, just another statement after statement, all incorrect, all different. I'm done now I am writing to the ombudsman.
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