edfenergy.co.uk

1.5
1.5 Based on 101 reviews

...

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Linda Clark
Exceeding Customer Service Expectations

Energy companies may not be favored right now, and I expect this to continue. My review centers on my experience with customer service, not on pricing or other issues. I needed to verify some details regarding my tariff and was fortunate to connect with a representative who exceeded my expectations in providing the necessary information. Their thoroughness impressed me, and I appreciated their friendly, professional approach, which made the interaction both easy and informative.

4
Date of experience: Jan 12, 2026

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