First, they claim they don't have access to 2FA and that the system operates without their involvement and can't be compromised. Then, without "influencing" 2FA keys, they add an arbitrary timer, which, as stated, is 7 days, which isn't true. The authorization timer, if you log in from a new device, can be 1-2 years. To reduce this period to 7 days, you need to provide support with information about when you registered your account, your email address, codes, and all the most complete account information possible, even if you registered it in 2014 when the service was Airbitz. Forget about this ancient garbage dump, export your seeds, and withdraw your money while you can. Because one "fine" day, which could come at any moment, you won't be able to access your account and will be waiting for two years for a fictitious timer to expire.
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