Ordered a 75th birthday gift a week before the delivery date, paid extra delivery surcharge, and it never got delivered. Called the store and corporate and it was nothing but finger pointing. No one could care less that I paid $130 for nothing. Corporate guy was borderline rude and said "blame the website, it's shitty". All I heard was "it's not my fault" and he spoke rather aggressively as opposed to apologetic as I wouold expect. No one could even pick up a phone to call me and say that my order wasn't going to be delivered. I will never order from them again.
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