I would not recommend dealing with this company or purchasing any related products from their website. My experience, based on a recommendation from a friend who previously used their services, has been overwhelmingly negative, particularly with their customer support. It doesn’t look like I’ll be renewing my services with them. Their customer service provides inadequate and subpar responses to issues faced.I was looking for an IP change, as it was over the 24 hours period, just barely. I wasn’t expecting to pay for a change but was happy to if needed. The customer support stated it would be faster and cheaper to cancel my order and pay for a new one? So, I’d lose the original XX euros which I paid for my original order. This advice seemed illogical, especially since they mentioned that a random IP change would cost 5 euros, and a specific IP change would cost 10 euros.If you’re looking for a professional established company, I would go take your business elsewhere. There are many others that will provide exceptional customer service and support.
Claim your business profile now and gain access to all features and respond to customer reviews.
