I bought a supposedly leather handbag which turned out to be plastic, and from China (of course), not some cosy little artisan workshop as advertised. When I tried to return it I was offered the chance to keep the handbag with a 10% and later a 20% discount. When I refused both offers, I was told I'd have to return the bag to China at my own expense if I wanted a full refund. As the carriage costs would have eaten up half of what I paid originally, I'm now stuck with a bag I don't want.
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