My first gamble box was fine, arrived on time and most of the items were good. I then ordered a Too Good To Throw Away box which again arrived on time but had a T-shirt with a large hole in the shoulder seam.
I contacted the company to tell them about it and ask for a replacement, I provided pictures as evidence of the damage.
I received a response which was basically telling me damage was expected for B graded items, I expected worn items but not torn T-shirts. Why would a company send items to a customer with holes in?
I replied asking them to reconsider and they have since ignored me. I won’t be purchasing any more products from them.
I asked for a simple fix to a simple problem and they couldn’t accept responsibility. Very poor.
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The Home of the Vintage Mystery Box. EdJ VNTGE makes Sustainable fashion easy. The most affordable way to refresh your wardrobe with the worlds most sort after brands in the vintage industry.
