First I’m not going to say anything bad regarding delivery, I ordered and I had it within a week, however the rest of the experience is not that good.
Ordered 2 jackpot boxes 5-15 items, a mystery carhartt cap, and with that order was a free carhartt item and another box with 3-5 items in it.
My order that arrived wasn’t horrendous on the items but I wouldn’t say any where to the chosen preferences, but we move on as it’s a mystery, however when selecting a XL and all the items wouldn’t fit a medium, I’m not sure how they can claim they good items when they’ve either shrunk or are child/woman’s sizes.
My mystery carhartt cap, which I only ordered to get the free box as it was £10 more on my order to get, has arrived as a Ralph Lauren cap, which I’m certain is a fake, plastic tag, attached with a standard tag gun you can get off eBay, they claim not to sell fakes and they’d rather close, I’d question the authenticity of atleast 3 of my items out of the 11 I received.
This brings me to my last point of receiving 11 items, 2 boxes of 5-15 items, minimum items I should receive is 10, mystery cap, total of 11, free carhartt item was total 12, and the mystery box of 3-5, minimum total of 15, I received 11 items on my order and have emailed over a week ago, a follow up email, a instagram message and have had no response, this company’s marketing team are great with advertising, I’d suggest maybe moving someone into your customer service department, as looking at the previous reviews over the last week, no one gets a response.
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The Home of the Vintage Mystery Box. EdJ VNTGE makes Sustainable fashion easy. The most affordable way to refresh your wardrobe with the worlds most sort after brands in the vintage industry.
