This company did a great job! We went on a tour (23 of us) to Ecuador and the Galapagos islands. The tour director who helped us was fantastic, the company had organized everything from tipping to meals and hotels and flights/boat rides. Any issues we had were attended to within moments (we had a few snags). I cannot recommend them enough. They are well organized and are truly "safety first" in all aspects. They also provide fantastic training for group leaders who are made aware of their responsibility towards travelers.
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