Kind of scammy and expensive, but the tour was good in the end. My kid loved the tour itself, and the hotel, activities and guide were fantastic, by all reports.As a parent, though, there was just something sleazy from the get go, starting with the fact that they force you to take the most expensive travel insurance policy to sign your kid up for the tour, whether you need it or not. (You have to call -- as if working parents have time to sit on hold endlessly -- within 30 days if you want to cancel it, a fact many parents missed, by design from the EF side. If they were in a different industry, they'd be in trouble with government regulators for this.) Then there was the pre-trip meeting with the EF rep, who informed us of all the extra expected charges -- tips for the guide and bus driver(s) primary among them, with no clear instructions on how a teen is supposed to figure out how to tip in a foreign currency / country (where tips are probably not customary but I guess they're expected from the North Americans). And then she explained that the kids would be sharing beds, which upset many parents when it was disclosed so late in the process, after we'd paid so much money per student. (In the end, they didn't share beds -- this was among the many inaccuracies in the rep's presentation.)Overall, great experience for the kids, expensive, and scammy pricing tactics.
Claim your business profile now and gain access to all features and respond to customer reviews.
