Tour guide was well prepared, hard working, friendly and clever. Hotels were prefect for our group. Bus driver experienced and friendly, gave me confidence that transportation was safe and efficient. Meals were inconsistent - one meal, which had requested pre-selection between two choices weeks prior to dinner, suddenly at the restaurant stated that only one choice would be available. A pattern evolved that our group was sometimes a 'cash grab' without need for quality. Events were excellent - perfect mix of outdoor activities, culture, history, education, with a element of surprise.
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