egb.com

support works like a scam

I would like to share my negative experience with EGB.com bookmaker. I do not recommend contacting them as I am having serious issues and my funds remain blocked.I made a deposit of $100 through a crypto wallet and successfully won four bets on DotA 2. However, when I decided to withdraw my winnings, about a month ago, I was disappointed. EGB.com didn't pay me a cent and the support ignored my calls for days.I began to suspect that the problem could be related to the need to pass verification, and I immediately sent all the required documents, including a passport and a photo with a passport and a note about the date. But then EGB.com demanded a statement for transactions for the last three months from the Perfect Money e-wallet, which I never used. When I explained that I had no such transactions, they blocked my funds.I discovered EGB.com through an ad on another site where I often watch live streams. After seeing their bookmaker, I decided to try and place a bet. However, I am mildly disappointed and puzzled by the lack of response to my concerns and the neglect of EGB.com.I wrote to support several times, but received only automatic replies and redirects to other "specialists". Their casual attitude towards customers raises serious doubts about their reliability and honesty.I highly recommend that you avoid EGB.com as not only do they fail to meet their withdrawal obligations, but they also ignore their customers. There are more reliable and responsible bookmakers that deserve your attention and trust.I hope that my review will help others avoid similar problems and choose a reliable partner for their bets. Be careful and make an informed choice when choosing a bookmaker.

Date of experience: May 16, 2023