This company is absolutely useless especially their agents, a senior global vendor specialist is completely clueless as to how their own system work in relation to a hotel group operator. As a hotel operator I am appalled to say the least and I'd rather have corporate companies book directly with our Executive Apartment Hotel Group, this egencia is absolute kak! How is a senior member of Egencia is clueless as to how an accommodation booking made by a mutual corporate client, will be pulled through to a hotel's inventory which is managed by a channel manager, I mean WTF!????
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