elare.store

1
1 Based on 18 reviews

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Gordon Storm
Online Store loses control of ordering within 4 minutes

This online store is a scam. They don't tell you that you can't cancel your order until the order has been made. I ordered something. It came back as a subscription. The website made it look like I ordered only one bag of aged garlic. I placed an order. Cancelled immediately when the system stated I had started a subscription. I went back to the site. (Sure enough it looks like I would order one bag of the product.) One minute later I get notification the order is cancelled. The customer service rep stated it was cancelled. Then the next thing I know is the order is on its way. Email traffic goes on for a day...and still going on as a few minutes ago. Telling me they have no control of the system. The order can't be cancelled even though their system says is has been cancelled. Therefore, the system doesn't accurately state what the situation is when it's telling me the order is cancelled when in reality it's not. So, Elare is a business that has no control of. their ordering system. It is a company full of contradictions....DO NOT ORDER ANYTHING FROM THIS COMPANY!!! If anyone wants the email traffic and timeline to the conversation had with this company, please email me and I'll send it to you for your own assessment. Thanks!

1
Date of experience: Oct 28, 2025

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