Horrendous company - I have tried reaching out to their customer service department endless times via email on multiple social media platforms for the past month - no response! Then they send me an email suggesting I’d signed up for a subscription which I didn’t & they were getting ready to ship my next order. I fell for it - pressed the delay button thinking that would cancel the pouch coming out to me as I didn’t like the chocolate flavour intially (what I’ve been trying to address with them & try the other flavours) & i immediately had a notification from my banking app saying they took the money from my account. Complete scam! Then they send email should read do you want to sign up for a subscription and the delay button should say confirm! Ive then had to spend my Sunday morning cancelling the subscription they have just signed me up for which you have to go through so many junk pages where they try and make you stay and keep pressing cancel subscription. I couldn’t amend the order to cancel it only update my card details or address. Absolutely diabolical- ended up having to call my account and report the scam, block my bank card & order another. I didn’t give them permission to keep my card details on file - therefore how rude of them to do so and then trick me into a subscription under false potencies.
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Elavate's Collagen Blend is the UK's most Concentrated Multi-Collagen product. We pride ourselves in offering premium collagen at a fraction of the cost that market leaders charge. We do this in order to better help the British public know & experience the simply amazing benefits of Collagen Protein.
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