We are a small health clinic in Arizona. Even though we stopped taking credit cards more than a year ago, Elavon continued to charge my bank account a usage fee. When I tried to stop the ACH withdrawals, my bank gave me a phone number which turned out to be a nonworking number. Then I had to contact another company who said they could not cancel the charges, and they referred me to the company responsible for the charges, which was Elavon . I called Elavon and they refused to close the account. And finally, I got a hold of Elavon and I have ordered them to stop taking money out of my account. They of course, have refused to refund even a penny of the monthly service that they have been charging us for. Where I come from that is called charging for services that were never rendered as an owner, I find this behavior extremely unethical. I will, of course never do business woth Elavon . And I recommend Small business people do not do business with Elavon Because of Elavon’s dishonesty and their unethical behavior.
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Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.
Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.
Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
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