I bought the Collectors item: “Jurassic Park Toyllectible Treasure Statue Velociraptor Blue Raptor Recon” from Elbenwald via Amazon. When it arrived it was not packaged in a box, the shipping label was just slapped right on the box itself. This means that the box was damaged not only from the transport but also with a shipping label that was impossible to remove. As a COLLECTORS ITEM the box is as important as the product itself, and a store like this should know better. When I contacted customer service about this I was sent a returnlabel, but what I did not know was that they deducted €8.40 from the back payment for postage. So now I’m out of €8.40 because of mistake THEY made.
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