elderscrollsonline.com

1.9
1.9 Based on 32 reviews

...

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AS13
Charged £105 for a membership that apparently wasn’t active, only to be refused a refund.

I was an active player for about 3 years, I recently quit the game due to real life issues. I logged into my elder scrolls online account on the website for the first time in about 6 months a couple weeks ago to make sure my membership was not still active, in which it specifically said I had no memberships active, but I have been charged £105 for a yearly subscription? I can’t afford to be losing £105 for something I didn’t know was still active, not on my own part. I am now being told by both ESO and PlayStation there’s no way I can be refunded? I was an active member of the community and loved the game while I did, it’s nice to know the people behind it don’t really care about loyalty and respect but more about the money they are taking in from their customer base. I am appalled.

1
Date of experience: Apr 02, 2022

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