Tried to get a hold of customer service for a lost screw. I actually bought a screw kit but none of the sizes fit (beware) if you need replacement. It was just out of the blue that a screw was missing or backed out of the glasses. These are a good $200 pair of sunglasses and I own a few Electric sunglasses and use them for fishing. Regardless, after several messages and being told it would take at least 7 days to get back to me. My original message 08/29/20 they responded 09/01/20 and i've sent a follow up email and still, no response and its 09/17/20. 2-Star for lack of customer service otherwise i like there sunglasses but not at this costs, durability and customer service.
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Designed in California and made in Italy, Electric is rooted in and inspired by Southern California’s rich music, art, surfing, snowboarding and active-lifestyle cultures. Our global headquarters is located in the beachside town of San Clemente, California.
