After a complex 4-month journey to get my Audi Q6 E-TRON through the Electric Car Scheme I can't speak highly enough of Yasmin Bennett's support.The process had multiple administrative challenges (not ECS's fault, internal company approvals and lease provider delays), but Yasmin's communication was outstanding throughout. She was:- proactive with updates- clear and specific when addressing my questions- quick to chase internal teams when needed- professional and responsive at every stageShe turned what could have been a frustrating experience into a manageable one through excellent communication and follow-through. The car arrived exactly as promised and I'm delighted with it.If you're using the Electric Car Scheme, you'd be lucky to have Yasmin supporting you.Highly recommended!
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