THIS COMPANY IS FAR FROM RELIABLE. Their customer service is hidden behind a chat interface, making it difficult to reach out. They mishandled my billing, failing to send invoices or direct debit for months, which led to a surprising debt that was taken all at once right before Christmas. Their actions left my family in a tough situation during the holiday season due to their own mistakes.
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Electric Kiwi is an independent online New Zealand electricity retailer.
