Ordered a monitor, delivery was prompt, all was looking good. Minor scuffs on the panel that weren't mentioned in the "A Grade" listing, but I was prepared to put up with that for the price.After a couple of days the monitior developed vertical bands and then 2 days later the panel failed entirely and woud no longer displayed video.As there was no Samsung warranty available despite this being listed as "New" I contacted them to arrange collection for repair. Communication was non-existent after the monitor had been collected so I chased for an update a week later. I was informed that they had not yet recieved the monitor and would start work next week when they received it.Another week went by with no comms so I chased again. When I again received no response I contacted them to arrange a refund. An immediate response came back advising that the monitor was with their engineer and I would get an update the next day, however, as my confidence was non-existent at this point I requested a refund.To their credit I have received a full refund, however, the 1* review is due to the product not being as listed and the terrible communication over the month long process.
Claim your business profile now and gain access to all features and respond to customer reviews.
Electronic World TV. Specialists in cheap 4K Smart LED TVs and OLED TVs, stocking the latest Ultra HD LED and OLED televisions from top brands at the lowest prices.
