Online payments are processed as PhonePe bill payments under wrong MCC to save payment processing cost, but impacting the customer who needs the right MCC for cashback offers.Order cancellation requests are ignored when informed well before shipping and deliberately shipped instead. You are then told to reject the delivery with no confirmation of a full refund.Response is fast when purchasing the product but you are completely ignored once the item is delivered. There is no post delivery service.They are basically dropshipping Chinese products, which unfortunately cannot be purchased directly thanks to GOI diktat, as otherwise you wouldn’t have to deal with such sites that have poor understanding of customer service.
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