elganso.com

1.4
1.4 Based on 37 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Sienna Bell
Sadly this once classic staple of the…

Sadly this once classic staple of the high street with unique clothing with European tailoring has been reduced to cheap quality Chinese and Bangladeshi knock offs since selling out to major French conglomerate. It's no wonder they have not been able to maintain their UK presence. Worst however is their deplorable customer service. A return to their headquarters in Spain, along with original receipt and letter explaining the sizing was wrong, after preceding with an email, was returned to me because the tracking number was not sent to them in advance although returns over the years have been handled expeditiously and without incident. I am now without either a refund or their shoddy merchandise. Having been a longstanding customer both online and in the shops, I will never again purchase anything from them. It is clear to see why they have been closing shops recently. Avoid this chain and don't support their reprehensible service and shoddy sweat shop merchandise. They are nothing more than crooks

1
Date of experience: Jan 23, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More