Let me be clear about situation below, idk why there I cant reply. There was no news for gap or high volatility, just on the date 24 February 17:20-18:20 gmt+2 just missing 1 hour of chart , no news, nothing, just platform didn’t worked, so when opened I got sl above my lvl. Wrote a message to both support team Elites and TradeLocker. Nobody responded. That happened on all forex pairs. Checked different brokers and trading platforms for that day and there was no issues, only here. Recommend to check by yourself guys and Elites team. Anyway I don’t care who’s fault it is because not using that propfirm and platform anymore. Thx
Edit:
Response from TradeLocker support:
“If the platform appeared unresponsive for about an hour and you saw gaps in candles, that usually points to an interruption in your broker/prop firm’s pricing feed (liquidity provider), which is what TradeLocker displays.”
Maybe Elites did this on purpose if only I had that problem and no response from them. Take care guys!
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