Do not subscribe, they send email one hour before charging your card and shipping, so there is no way to cancel as they require 48 hours but they do not provide notice. Once it ships there are NO returns/refunds even if package is not opened.Once you contact them (no customer service by phone only email) they send another email to try to convince you to not cancel (it takes "6 months" to work and if you persist (yet another email) you are required to fill out a survey form online to cancel. Reminds me of those shady gyms that make cancellation so difficult.There is no way to unsubscribe online in a straightforward process.When I said I would dispute charge with credit card company, (another email) there was no response.EDIT AFTER ELIX RESPONSE TO MY REVIEW: IF ELIX ACTUALLY READ MY REVIEW THEY WOULD SEE WHY I COULD NOT CANCEL! I RECEIVED ONE HOUR NOTICE BEFORE IT SHIPPED WHICH IS AGAINST THEIR TERMS OF SERVICE, SO HOW COULD I HAVE CANCELLED 48 HOURS BEFORE? OH, AND I DID REACH OUT TO YOUR "CANCELLATION TEAM", THEY WORK OFF A SCRIPT AND I HAD TO JUMP THRU HOOPS TO CANCEL
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