Apparently they don't do what they used to do and sort a service plan out for you I think it's all online This is what I understand from a conversation I had with Emac staff. He cancelled my existing plan for me and said I could cancel my DD. I now do not have a service and MOT plan. I have been with them for approx 30 years and been very happy with it. Now no idea what to do think I have to visit the garage I choose and they will do it or go online I haven't tried either yet. I think I need another chat with Emac.
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We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more
