Spoke to their Customer Services to cancel a service agreement. Got through quickly to a 'real' person (Kay(?)) who was polite and very helpful. She got all my details up quickly, walked me through all the options and things I needed to know. I think the whole thing took less than five minutes. THIS is how customer support is supposed to work - well done.
Claim your business profile now and gain access to all features and respond to customer reviews.
We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more
