EMaC’s “lifetime warranty” is misleading.I was told to obtain a diagnostic and did so at my own cost. The garage involved had previously been recommended by EMaC for servicing, but could not carry out the repair identified.EMaC then required a second diagnostic at another garage costing three times more, refusing to confirm whether the issue is even covered until this is done. The next appointment is 20 days away, leaving me with no car and no answer on coverage.Any reimbursement would only be considered after repairs and only if EMaC later decides it’s covered. Do not buy this cover. You’d be better off putting the £60 a month into a savings pot and using it when needed.
Claim your business profile now and gain access to all features and respond to customer reviews.
We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more
