After going through the automated loops ..i had to try 3 times before I got through.The powers that be might want to revise that asap ..I was speaking to a lovely man Jack@Emac ..He was extremely helpful about an old policy and he was able to sort it out .Very polite and friendly which is sadly lacking in customer care ..If I have any more queries I would definitely ring back and I would recommend Emac
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We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more
