After selling my under 1 year old Lexus due to problems with the starter battery I have contacted EMAC to cancel my subscription and asked for a refund of money already paid. I have received no response to various emails sent.Since writing about my experience I have now been contacted by Natalie who is the Emac support manager who has successfully sorted out and resolved the problem. Thank you Natalie.
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We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more