Phoned emac today to query why I was being charged so much more than my previous service plan. Spoke to Mejad who explained it all very clearly, and gave me the reasons why it is more expensive, my previous call in July with a different service agent did not give any explanation. It was all dealt with quickly and politely today,
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We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more
