emac.co.uk

4.5
4.5 Based on 228 reviews

We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The cor...

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Jeannie A.
Be careful what you're signing.

Be careful what you're signing.Took out a car with Trade Centre Wales, and they stated yes, cancel anytime, but nope, you're in a contract. Didn't see that one coming when they were pushing paperwork on you, so after hours and days of emails and calls, they're refusing to cancel it even though the contract states: The vehicle must be mechanically sound and of road worthy condition during the sale. Well I had a broken drive shaft, the ball joints were gone, so flooding with oil, the alloy was cracked, and loads of advisories on the MOT that would fail in 12 months. And a door handle like it had been broken into, so once again these don't offer anything unless the engine falls out. Basically, they cover nothing. Once again, I was missold this, but do you think they would let you cancel? So I refused to pay, so they said I'd have the bailiffs knocking on my door. Once again, avoid at all costs. Overpriced crap you don't need. Place mis-sold; Trade Centre Wales also avoid. So much of a contact doesn't even have a service plan number or warranty policy number. Again, be careful; they are making so much money ripping people off, thanks to Trade Centre Wales.They tried to have this taken down for Defamation so saying you're lying lol unlucky. And p.s im sure the 5 star reviews half of them are bots Also a massive thanks for telling me I could cancel my warranty at any time now I am stuck in a silly 12 month contact liars and crooks avoid or you will pay dearly horrible people Iv was on the phone to you all day yesterday mis sold warranty so the lad can make commission its all over the trade centre Wales reviews that people are getting told they can cancel it at any time just pure lies

1
Date of experience: Jun 27, 2025

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Business Details

  • We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more

  • email support@emac.co.uk
  • language https://emac.co.uk

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