I have held a service plan for the last three years and always found EMAC to offer great service .Today I spoke to Majed Chouihna who could not have been more helpful and went out of his way to assist arranging a new service plan.I had spoken to other advisors previously and was uncertain about the particular detail of works carried out. Majad not only confirmed prices but called the main dealership to clarify comparative service work with two different priced plans.He returned a call and was very thorough and helpful with arranging the start of a new two year plan.I was very grateful to his assistance attention to detail and overall customer service.
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We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more
