I'm really disappointed in this company. I emailed to ask for an account statement and received a relatively prompt response. I then followed up asking to cancel my policy and I've since had four emails go unanswered. I also tried calling but can't get through to a real person. Customers need to understand that when you pay your money into their schemes such as this, your money is totally unprotected if something goes wrong. They also charge admin fees for the privilege of having your money early, it's bonkers. This wasn't made clear to me when I signed up.
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We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more
