Handed my car in on 01/08/25 to get a service and MOT which I had booked a month in advance to be told it would not be carried out that day in the garage I had to take it to. Contacted eMac to be told “they can’t force the garage to do the MOT” cars MOT ran out on Saturday so had to leave the car with the garage. MOT completed today but still no service as the garage are having issues with eMac approving the service (I have paid for this and even have an email confirming it has been paid in full) thankfully this is the end of my service plan and will be the last one I ever take out with eMac. Shambles!
Claim your business profile now and gain access to all features and respond to customer reviews.
We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more
