After receiving a few text message reminders that my car was eligible to renew a service plan, I contacted EMaC when it was convenient for me. Constantin, the customer service agent who renewed my plan, presented options to me clearly and was calm, patient and friendly in his approach.
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We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more