Awaiting a response for 4 years. Totally cocked up the service plan was 2 yearly when it should be yearly. Jaguar and myself have contacted them since 2023 no response I have thrown away at least £600. Last contacted them on 24 February still awaiting a response. Legalised theft.
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We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more