EmailIT caused significant damage to our recruitment business operations.We migrated our entire email infrastructure to EmailIT after purchasing through AppSumo, only to discover major undisclosed limitations and unprofessional support practices.The Problems:- Undisclosed 1000/hour rate limiting discovered only after full system migration- Support representative George (owner may actually be Jiří Žižka using alias) imposed arbitrary 10,000 email "testing" requirement- EmailIT deliberately uses poor-reputation IPs for new customers, ensuring most emails land in spam initially- Despite completing their test and providing full GDPR compliance documentation, George refused service escalation- Our legitimate interview confirmations and job candidate communications were incorrectly labeled as "marketing"- We utilize Reoon email verification for quality assurance, yet our practices were continuously questionedThe Damage:Over 10,000 emails remained undelivered, disrupting hundreds of scheduled interviews. Our candidate database of 400,000+ people was affected by these service failures.The Resolution:None. George refused to provide data exports for migration and suggested we seek AppSumo refunds instead of resolving the service issues.Recommendation:Choose established email service providers. This appears to be a single-person operation making arbitrary decisions without consideration for customer business impact.
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Emailit is a versatile email-sending platform catering to both marketers and developers. It offers flexible sending options through SMTP integration and a REST API, ensuring seamless integration with existing applications and software.