My husband wanted to surprise me this Mother’s Day by ordering a personalized hoodie and T-shirt from this website. He said they advertised it would be here by Mother’s Day and it was not. He ordered 5/1/25 and it came a week after so he just told me on Mother’s Day he had something coming for me which ruined the surprise. When it did arrive, he said the hoodie was supposed to be black but it was gray, so he must not have known how to change the color and it was probably black in the picture when he was looking at it. He also ordered the wrong sizes and the hoodie was too small for me and the T-shirt was a little too big. Overall, we spent about $100 on these two items in which now I can not wear either one. It was a very sweet thought because he’s never done anything like this for me before, so it was very special but sadly I can’t even wear them. I reached out to Customer Service to see if they would be able to redo them in the right sizes and send them back and they said no they only offered a 10% refund. Also the colors were ugly on shirts (red and pink together) and the letter fonts were not good either, I couldn’t tell the capitol N was N for my son’s name. I checked on their website to see how he was suppose to order it and it was not very clear how to make sure what you are picking is going to be made that way. As for the sizes I think he accidentally mixed them up because I wear a large hoodie and a medium shirt and he ordered me a medium hoodie and a large shirt. Very disappointing.
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At Embroly, we specialize in custom embroidery that adds a personal touch to your clothing and gifts. Whether you want to showcase your unique style, promote your business, or commemorate a special event, we've got you covered.
Our streamlined Design Proof process gives you full control—allowing you to review and approve your personalized design via SMS or email before it's embroidered. We offer a wide range of high-quality options, including T-Shirts, Sweatshirts, Hoodies, Polos, Totes, Aprons, and more.See more
