I work as an ACA and this is a very poor company to work for indeed. They do not care about their staff on the ground, just about profit. Theres around 5+ contract variations floating around and most current staff do not get enhanced rates over the festive period. How that looks, im on minimum wage which is £12.21 but my colleague, doing the exact same role as me is getting £24.42 an hour PLUS they get their breaks paid for which we dont. None of this is explained when you have your interview or receive your contact. You find it out purely because others have said they get double time to your surprise you dont!!! The vehicles we use are just horrendous. Continually having issues only to have rubbish repairs done, then it's something else the next week. We've had to jump start one ambulance at 5am in the morning. The community buses theyve brought it are barely fit to be on the road. You attend a patients house with no "ambulance" printed on the side to be seen. They still have EZEC on some ambulances because they are too tight to remove them and replace with the actual company name EMED. They took over in May 2021!!!This company is purely out for profit. Its made millions and millions yet it takes and takes from its staff and patient care. Some poor patients have had to wait 2hrs to get picked up from the hospital and be returned home. Their day to day planning of routes is awful. Staff working have to sort things out amongst themselves most days. The control room talk to you like shit on your shoe, even though we are all supposed to work together.You dont get any sickness pay, only SSP which is peanuts. Others get 6 months full pay, then 6 months half pay. DO NOT WORK HERE
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