Just after a month of opening an account with them,I kept receiving some document has to be updated to avoid restrictions on my account but nobody knows what that missing document is. Turns out the firld agent who visited me for the account opening didn't upload some document so both the branch and the customer support say that only the agent knows what document that is. The agent says he doesn't know what's the issue is. My money is stuck and cheque has bounced adding up a lot of fines and hassle for me visiting the branch multiple times only to get no answer. They don't read their mails. Funny how you can't use your own money when you trust a bank.
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