It is so uncomfortable to make payments using your Debit or Credit Card from Emirtaes NBD AAP. Evertime, we have to log in on App and Authorize transaction which is a double work. Please keep the option of OTP for payments so those who are not interested to use APP can use OTP instead.
The app should be for convenience not to make life difficult.
Besides I opened two millionaire account, after opening it disappeared . If an account is opened, it has balance or no, it should reflect on the dashboard. Also it does not give me any option to deposit in that, as its disappeared from the dash board.
Besides I read about your gold investment. The physical gold can be enchased through Emirates NBD only, the option should be , either to buy physical gold or digital gold, also it should have flexibility, if digital to sell directly on the app instantly and if physical to be en-cashed in any stores in UAE at the prevailing rate. Then its fun investing. (See the options other bank has).
There is no section on the APP to give feedback or chat with an Agent or Send Email through APP, which makes us completely isolated while on the APP.
Also the pending issue to receive payment is prevailing since 6 months and have not received any update for the payment I was supposed to receive from one vendor.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to the official account for Emirates NBD.
