Awful delivery experience and poor communication about delivery. I was told the mattress would be delivered to my apartment today but with no specific time. As I’m in work, my dad went to the apartment to let the couriers in to bring the mattress up. My dad is nearly 80 bear in mind. I receive an email saying it had been delivered - the couriers simply left the mattress in the foyer downstairs - didn’t ring me or anything. My poor dad had to carry the mattress to the escalator, to the fourth floor and the length of the corridor. I have never had a furniture delivery experience like this - absolutely horrific
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