Ordered a mattress on the 28/11, they rescheuduled and reschuedled delivery again , still not received the mattress, no tracking information provided, you are unable to escalate directly to a manager or speak to anyone on the phone without huge wait times and they only give you compensation if you wait 14 WORKING days after missing a delivery window longer than a week! you need to be missing your order a FULL month. Should have stuck with Jysk or Ikea where you can collect directly. Just look how they copy paste their BS apologie script without actually reading your issue or attempting to fix. @ Bryan from Emma sleep; Do better or just quit your job man
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